📅 Last Updated: October 03, 2026
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Your Privacy Matters
At InstentWork, we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
1 Information We Collect
We collect information to provide better services to our users:
📋 Personal Information
- Name: For account identification and document processing
- Email Address: For communication and account recovery
- Mobile Number: For OTP verification and notifications
- Date of Birth: Required for certain government services
- Address: For service delivery and KYC compliance
🔑 Service Data
- Application Numbers: For processing exam applications
- Passwords: Encrypted and stored securely for service autofill
- Transaction Details: Payment records and wallet history
- Documents: RC, DL, PAN, Aadhaar details submitted for services
🌐 Technical Information
- IP Address: For security and fraud prevention
- Browser & Device: To improve user experience
- Cookies: For session management and preferences
- Usage Data: Pages visited, time spent, actions taken
2 How We Use Your Information
Your data helps us provide and improve our services:
| Purpose |
Data Used |
| Account Creation |
Name, Email, Mobile |
| Service Delivery |
App No, DOB, Password, Documents |
| Payment Processing |
Transaction details, Wallet balance |
| Communication |
Email, Mobile for notifications |
| Security |
IP, Device info, Login patterns |
| Improvement |
Usage data, Feedback, Analytics |
3 Data Security
We implement industry-standard security measures:
- SSL/TLS Encryption: All data transmitted is encrypted (HTTPS)
- Password Hashing: Passwords are hashed using bcrypt
- Session Security: HTTP-only cookies with SameSite protection
- SQL Injection Protection: All queries use prepared statements
- Rate Limiting: Prevents brute force attacks
- Regular Audits: Security reviews and updates
- Access Control: Only authorized personnel can access data
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Important
While we use best practices, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.
4 Data Sharing
We do not sell your personal information. We may share data only:
- With Your Consent: When you explicitly authorize us
- Service Providers: Payment gateways, SMS providers (limited data)
- Legal Requirements: When required by law or court order
- Fraud Prevention: To protect our users and services
- Business Transfers: In case of merger or acquisition
We ensure all third parties comply with strict data protection standards.
5 Data Retention
We retain your data for as long as necessary:
- Active Accounts: Data retained while account is active
- Transaction Records: 7 years (as per Indian tax laws)
- Service Logs: 90 days for troubleshooting
- Deleted Accounts: Permanently deleted after 30 days
6 Your Rights
You have the following rights regarding your data:
- ✅ Access: Request a copy of your personal data
- ✅ Correction: Update or correct inaccurate information
- ✅ Deletion: Request account deletion and data removal
- ✅ Portability: Export your data in a machine-readable format
- ✅ Objection: Opt-out of marketing communications
- ✅ Restriction: Limit processing of your data
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Exercise Your Rights
To exercise any of these rights, email us at
support@instentwork.xyz. We will respond within 30 days.
7 Cookies & Tracking
We use cookies for:
- Essential Cookies: Session management, authentication
- Preference Cookies: Remember your language and theme
- Analytics Cookies: Understand how users interact with our site
- Security Cookies: Detect fraud and protect accounts
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
8 Third-Party Services
Our website may use:
- Payment Gateways: For secure transactions (UPI, cards, netbanking)
- Google Analytics: To understand user behavior
- SMS/Email Providers: For OTP and notifications
- Cloud Hosting: For data storage and processing
Each third-party has its own privacy policy. We recommend reviewing them.
9 Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10 Changes to Privacy Policy
We may update this Privacy Policy periodically. We will:
- Update the "Last Updated" date
- Notify you via email for significant changes
- Display a banner on our website
Continued use of our services after changes means you accept the updated policy.
11 Contact Us
For any privacy-related questions or concerns: